Legal and regulatory information
Northridge Law LLP (“the Firm”) is a limited liability partnership registered in England and Wales, with registered number OC418153. The Firm is authorised and regulated by the Solicitors Regulation Authority. A list of names of the members is available for inspection at the Firm’s registered address at 90 Bartholomew Close London EC1A 7BN. The word “Partner” denotes an LLP member, or a consultant or employee with equivalent standing and qualifications. The SRA Handbook 2011 sets out our professional and ethical rules and obligations (including the SRA Code of Conduct and SRA Accounts Rules), and can be viewed at www.sra.org.uk.
Information for our clients
We have set out below some additional information which we are obliged to provide to clients (as provided for in our standard Terms of Business). If you are a client of Firm and would like to receive the current Terms of Business and/or any other information in hard copy, please contact the Partner responsible for our work with you.
Professional indemnity insurance
In accordance with the disclosure requirements of the Provision of Services Regulations 2009, the professional indemnity insurer for Northridge Law LLP is China Re Syndicate 2088.
Financial Services and Markets Act 2000
Some investment-related activities (including insurance distribution activities) are regulated under the Financial Services and Markets Act 2000 of the United Kingdom (“FSMA”). Like most law firms, the Firm is not authorised by the Financial Conduct Authority (the “FCA”) under FSMA.
Instead, the Firm is authorised and regulated by the SRA. The Law Society is a designated professional body for the purposes of FSMA, but responsibility for regulation and complaints handling has been separated from the Law Society’s representative functions. The SRA is the independent regulatory body of the Law Society and the Legal Ombudsman deals with complaints about lawyers registered in England and Wales. In the light of this, we can provide investment-related services (including insurance distribution activities) if they are an incidental part of the professional services we have been engaged to provide through the Firm, if they can reasonably be regarded as a necessary part of our professional services or if we are otherwise permitted to provide them under FSMA. For the purpose of insurance distribution activities (broadly, advising on, selling and the administration of insurance contracts), we are included on a register maintained by the FCA and are permitted by the FCA to carry on insurance distribution activities. This register can be accessed via the FCA website at www.fca.org.uk/register.
The Firm may require clients to provide documents and information concerning the contracting client entity and related persons, entities or affiliates, in order to comply with relevant anti-money laundering laws and regulations. We may be prevented from carrying out your instructions if we are unable to meet our requirements, which often include verifying the identities of your ultimate beneficial owners.
We may be required by law or regulation to report to a governmental or regulatory authority our knowledge and/or suspicion that certain criminal offences have been committed, regardless of whether such an offence has been committed by a client of ours or by a third party. We may not be able to discuss such reports with you because of restrictions imposed by those laws and regulations, and we may have to cease acting for you in those circumstances. You agree that the Firm will not be responsible for any adverse consequences you may suffer as a result of our compliance with such laws and regulations, whether caused by our inactivity or otherwise.
Client audit requests
If the Firm are required by any governmental or regulatory body, or by your auditing accountants or any other service provider appointed by you, to produce documents or provide information on any engagement, we shall be entitled to bill you for the work involved (and any disbursements or expenses incurred) at the rates agreed for the relevant matter.
In response to any request to provide information to your auditors, our policy is to comply with the laws and regulations applicable to us and in particular with the guidance from the Law Society of England & Wales.
If you wish to make a complaint about the Firm then, in the first instance, please contact the person with whom you are working or corresponding to set out your concerns. We will do our best to resolve any issues at this stage and, if applicable, will confirm our complaints handling procedure in writing (which is available to clients at any time on request).
If you are not satisfied with our attempt to handle and resolve matters, you may be able to ask the Legal Ombudsman to consider the issue (write to: PO Box 6806, Wolverhampton, WV1 9WJ; or email: firstname.lastname@example.org; or phone 0300 555 0333). If you do wish to refer a complaint to the Legal Ombudsman, it should be done within six months of our final response to your complaint and within six years of the act or omission that caused the complaint or, if outside this period, within three years of when you should reasonably have known about the relevant act or omission.
The Legal Ombudsman may refer your complaint to the SRA if they are not the correct body to consider the matter, as the Legal Ombudsman’s services are only available for certain types of complaints and complainants. For full details, please visit: https://www.legalombudsman.org.uk/helping-the-public/make-a-complaint/ and https://www.sra.org.uk/consumers/problems/report-solicitor.page. Note also that if you are a client and your complaint is about our invoices, you may also apply to the court for an assessment of the bill under Part III of the Solicitors’ Act 1974. If all or part of any bill remains unpaid, we may be entitled to charge interest.
Client Account and Interest
Pursuant to the SRA Accounts Rules, the Firm’s policy is to account to our clients for a sum in lieu of interest on a fair and reasonable basis. Client monies will be deposited in a general client account (an instant access account in which amounts for different clients are pooled) unless we are instructed to create a separate designated account. In any event, it is unlikely that a client will receive as much interest as might have been obtained had the funds been invested by the client itself. Due to the administrative costs involved we will not pay interest if the sum calculated is less than £50 in total for the full period during which we hold your money. Interest will be calculated at a rate 0.25% below the rate paid by Firm’s bank from time to time.
Northridge Law LLP is registered for VAT purposes under number 273 5811 91